Do I need to pay a security deposit?

Most of our self-catering accommodation is privately owned and sometimes it is the owner’s main residence, which they vacate for the summer season. In order to protect the furnishings and fittings, some owners require a security deposit which is collected 3 weeks prior to departure. The deposit will be refunded in full within 7 days of your return provided there is no damage or additional cleaning required and the property remains in the same condition as upon arrival. 

If a security deposit is applicable, the amount required will be stated in the Details section of the property on our website. Please alert your local representative to any breakages or damages during your stay.

To pay your security deposit, please call our Pre-departure team on 020 8392 5747.